About the job:
Our client is a prominent IT security integrator and solution provider in the DACH region. They require a Zscaler engineer to help expand the IT security team.
Responsibilities:
- Facilitating architecture workshops with customers either on-site or remotely.
- Providing assistance for larger and critical projects.
- Offering support during escalations and collaborating with the manufacturer.
- Gathering customer feedback and ensuring their satisfaction.
- Assisting customers with on-boarding, including training and access to resources.
- Providing proactive advice on the optimal deployment and usage of cybersecurity solutions.
Requirements:
- Possesses a solid foundation in IT security.
- Bring more than three years of experience in customer consulting, including positions such as Customer Success Manager, Adoption Manager, Presales or Sales Engineer.
- Able to maintain existing customer relationships and provide professional advice on complex issues.
- Proficient in network and cloud security, web proxy, SASE and Zero Trust.
- Strong hands-on experience with the Zscaler Zero-Trust SASE platform.
- Fluent in German and English.
How To Apply:
If you are interested in this opportunity, or any other potential roles that may be available to you, please apply for a confidential discussion.