Lead Application Support Engineer
Company Overview: Join a leading securities exchange and financial services infrastructure firm at the forefront of technological innovation in the financial sector. Based in Tampa, this firm is integral to maintaining the seamless operation of critical trading and financial data platforms used globally. The company is renowned for its commitment to stability, security, and high-performance systems, offering an environment that fosters professional growth and the opportunity to work on cutting-edge technologies. Position Overview: The Lead Application Support Engineer will be a pivotal part of the technology development team, ensuring the continuous and efficient performance of complex distributed applications that underpin the firm's trading and financial data platforms. The ideal candidate will have a strong background in distributed application support, particularly those built on Java/J2EE frameworks, and will possess deep expertise in mainframe troubleshooting and support. The role demands a hands-on leader with experience across various platforms, including Unix, Linux, Windows, and SQL/PLSQL, with exposure to modern containerization technologies and Red Hat OpenShift. Key Responsibilities: Provide expert-level support for mission-critical distributed applications developed in Java/J2EE, ensuring maximum uptime and performance. Work closely with development teams to resolve issues related to XML, HTML, JavaScript, and NodeJS platforms. Lead efforts in diagnosing and resolving complex issues within the firm's mainframe environment, ensuring the stability and reliability of essential trading systems. Manage and troubleshoot across a diverse set of operating systems, including Unix, Linux, and Windows. Utilize strong SQL/PLSQL skills to ensure database performance and integrity. Leverage experience with container platforms and Red Hat OpenShift to support the firm's move towards more flexible and scalable application deployment strategies. Oversee middleware platforms like Tomcat and WebSphere and manage messaging queue systems such as IBM MQ, Oracle AQ, and ActiveMQ to ensure seamless data flow and application performance. Act as a senior technical leader within the Application Support team, mentoring junior engineers, coordinating cross-functional efforts, and providing guidance on best practices and advanced troubleshooting techniques. Lead the incident management process for critical application issues, ensuring rapid restoration of services and thorough root cause analysis to prevent future occurrences. Identify and implement process improvements to enhance system reliability, performance, and efficiency within the application support function. Qualifications: 5+ years in application support, with a strong focus on distributed systems, mainframe environments, and multi-platform troubleshooting. Proficiency in application development language systems like Java/J2EE, XML, HTML, JavaScript, NodeJS. Strong experience in Unix, Linux, Windows, SQL/PLSQL. Familiarity with cloud platforms (AWS, Azure, RDS Aurora, Postgres) and experience with containerization platforms such as Docker and Red Hat OpenShift. Hands-on experience with monitoring tools (Splunk, HiPam, DynaTrace, IBM Zolda), scheduling tools (CA AutoSys, Control-M), middleware (Tomcat, WebSphere), and messaging queue systems (IBM MQ, Oracle AQ, ActiveMQ). Proven track record of diagnosing and resolving complex technical issues in high-stakes environments, particularly within financial services or similarly regulated industries. Demonstrated ability to lead technical teams, manage projects, and influence positive outcomes in a collaborative setting. Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced certifications in relevant technologies are a plus. Why Join? This is a unique opportunity to be at the helm of application support for a firm that is essential to the financial services ecosystem. You will work in a challenging, fast-paced environment with opportunities to lead and innovate. The firm offers competitive compensation, excellent benefits, and the chance to make a significant impact on global financial markets.
US$95000 - US$115000 per year
Tampa
Apply
Salesforce Product Owner
Glocomms are working with a healthcare client that are seeking a dynamic and experienced Salesforce Product Owner to join their team. In this role, you will be responsible for managing the Salesforce platform within our healthcare organization, ensuring that it meets the needs of our business stakeholders and complies with healthcare regulations. You will work closely with cross-functional teams, including IT, sales, marketing, and operations, to drive the development and enhancement of Salesforce solutions that improve patient care and operational efficiency. Key Responsibilities Product Vision & Strategy: Develop and communicate the product vision and roadmap for the Salesforce platform, aligning with the company's strategic goals and healthcare compliance requirements. Stakeholder Collaboration: Engage with business stakeholders, including clinical staff, sales, and marketing teams, to gather and prioritize requirements, translating them into actionable user stories and features. Backlog Management: Maintain and prioritize the product backlog, ensuring that it accurately reflects the product roadmap and business priorities. Sprint Planning & Execution: Work closely with the development team to plan and execute sprints, ensuring that features are delivered on time and meet quality standards. Compliance & Security: Ensure that all Salesforce solutions comply with healthcare regulations such as HIPAA, and follow best practices for data security and privacy. User Training & Support: Develop training materials and provide training sessions for end-users. Offer ongoing support and troubleshooting for Salesforce-related issues. Performance Monitoring & Reporting: Track and analyze key performance metrics to assess the effectiveness of the Salesforce platform and identify areas for improvement. Vendor Management: Liaise with third-party vendors and consultants as needed to enhance the Salesforce platform and integrate with other systems. Qualifications Education & Experience: Bachelor's degree in Business, Information Technology, Healthcare Management, or a related field. 3-5 years of experience as a Product Owner or Business Analyst, with a focus on Salesforce solutions. Previous experience in the healthcare industry is highly desirable. Skills & Competencies: Strong understanding of Salesforce CRM, including Sales Cloud, Service Cloud, Health Cloud, and other Salesforce applications. Experience with healthcare regulations and compliance requirements, such as HIPAA. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements. Knowledge of Agile methodologies and experience with Agile tools (e.g., Jira, Confluence). Contract Length: 12 months Start Date: ASAP Location: Remote Language: English If you are interested in an exciting role please apply with your CV and I will be in touch!
Negotiable
England
Apply
Senior Manager Platform Governance Engineering
Company Overview: As a leading social media platform with a global reach, our client is at the forefront of digital innovation, connecting people and businesses across the world. With a strong focus on enhancing user experience and safeguarding data, the global e-commerce team plays a pivotal role in ensuring a secure and compliant environment for all transactions and interactions. Role Overview: The Senior Manager of Governance Platform Engineering will be a key partner in the company's mission to build a robust and secure global e-commerce ecosystem. This role demands a strategic leader who will oversee the development and implementation of governance frameworks, focusing on data privacy, trust and safety, risk control, compliance, and identity/access security across the platform. The successful candidate will be fluent in Mandarin and will lead a diverse, high-performing team based in the Bay Area. Key Responsibilities: Leadership & Strategy: Lead and mentor a team of engineers, driving the design and implementation of governance platforms that ensure the security, privacy, and compliance of the e-commerce platform globally. Data Privacy & Security: Develop and enforce policies and tools that protect user data and ensure compliance with international data privacy regulations, including GDPR, CCPA, and others. Trust & Safety: Oversee initiatives that promote a safe and trustworthy e-commerce environment, implementing measures to prevent fraud, abuse, and other risks. Risk Control & Compliance: Establish and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks associated with e-commerce transactions and platform operations. Identity & Access Management: Design and implement identity verification and access control solutions to ensure secure and authorized access to the platform's resources. Cross-Functional Collaboration: Work closely with legal, product, engineering, and other teams to align governance initiatives with the company's overall business objectives. Stakeholder Engagement: Act as the primary point of contact for governance-related matters, ensuring clear communication and collaboration with global stakeholders, including regulators and partners. Fluency in Mandarin: Leverage language skills to collaborate effectively with cross-functional teams and stakeholders in Mandarin-speaking regions, ensuring compliance with local regulations and cultural sensitivities. Qualifications: Experience: A background in hands-on development with a minimum of 8-10 years of experience in governance, risk management, compliance, or a related field, with at least 3-5 years in a leadership role. Education: Bachelor's degree in Computer Science, Information Security, or a related field. Advanced degrees or certifications in governance, risk management, or compliance are a plus. Technical Skills: Strong background in platform engineering, with expertise in data privacy, security, risk control, and compliance frameworks. Proficiency in identity and access management solutions is highly desirable. Language Proficiency: Fluency in Mandarin is required, with the ability to communicate complex concepts to both technical and non-technical stakeholders in Mandarin and English. Leadership: Proven track record of leading high-performing teams, with the ability to inspire, mentor, and drive results in a fast-paced, dynamic environment. Communication: Excellent verbal and written communication skills, with the ability to present complex ideas clearly and persuasively to senior leadership and external stakeholders. Perks: Our client offers a dynamic and inclusive work environment where innovation and collaboration thrive. As part of the global e-commerce team, you will have the opportunity to shape the future of online commerce on a platform that reaches billions of users worldwide. Compensation and benefits packages are extremely competitive.
US$300000 - US$450000 per year
San Jose
Apply
Salesforce Technical Lead
Job Title: Salesforce Technical Lead (Freelance, Remote) Location: Remote within England Contract Type: Freelance, Inside IR35 Contract Duration: 12 months starting September, with potential for extension Experience Required: Minimum 4 years with Salesforce About the Role: We are seeking a highly skilled and experienced Salesforce Technical Lead to join our client's team on a freelance basis. This is a remote position open to candidates located anywhere in England. The successful candidate will have a strong background in Salesforce, with specific experience in Health Cloud, Insurance Cloud, or OmniStudio. Key Responsibilities: Lead the design and implementation of Salesforce solutions, ensuring they meet client requirements and business needs. Utilize your expertise in either Health Cloud, Insurance Cloud, or OmniStudio to drive project success. Collaborate with cross-functional teams to deliver high-quality work within project timelines. Provide technical leadership and mentorship to junior team members. Stay up-to-date with the latest Salesforce features and best practices, and incorporate them into solutions. Qualifications: A minimum of 4 years of experience in Salesforce development and administration. Proven experience with Health Cloud, Insurance Cloud, or OmniStudio. Excellent problem-solving skills and the ability to work independently. Strong communication and leadership skills. Current Salesforce certifications are highly desirable. Contract Details: This is a freelance position inside IR35. The contract is set to begin at the start of September and will last for 12 months, with the possibility of extension based on performance and project needs. The role is fully remote, giving you the flexibility to work from anywhere in England. How to Apply: If you meet the above criteria and are looking for an exciting freelance opportunity, please submit your CV and a cover letter detailing your experience with Salesforce and the specified clouds or OmniStudio. We look forward to hearing from you and exploring how you can contribute to our client's team success!
Negotiable
England
Apply
HSI Systems Security Engineer
Glocomms is partnered with an employee-owned defense and aerospace technology partner that delivers secure and user-centered solutions. This team is focused on ensuring that both technology and human factors are seamlessly integrated into secure systems that protect our nation's most critical assets. The successful Human Systems Intergration/Systems Security Engineer will play a crucial role in ensuring that security solutions are designed with both technological and human factors in mind. This role involves working closely with interdisciplinary teams to develop systems that not only meet stringent security requirements but are also optimized for human use and interaction. An active DoD Secret Clearance is required for this position. Key Responsibilities: HSI-Centric Security Design: Lead the integration of HSI principles into the design and development of secure systems, ensuring that security controls are both effective and user-friendly. Human Factors Analysis: Conduct human factors analysis to understand how users interact with systems, identifying potential security vulnerabilities that arise from human interactions. System Security Engineering: Design and implement security measures across various systems, including secure configurations, encryption, and access controls, while considering HSI impacts. Risk Management: Perform risk assessments that incorporate both cybersecurity threats and human factors risks, recommending mitigation strategies that address both aspects. Usability Testing: Collaborate with usability testing teams to evaluate the user experience of security systems, ensuring that security measures do not impede usability and operational effectiveness. Training & Awareness: Develop and deliver training programs that educate users on security best practices while considering human cognitive and physical capabilities. Incident Response: Support incident response efforts by analyzing how human interaction may have contributed to security breaches and implementing HSI-informed improvements. Compliance & Standards: Ensure all systems comply with relevant DoD security standards (e.g., NIST SP 800-53, RMF) and HSI best practices, integrating these into the security development lifecycle. Collaboration: Work closely with multidisciplinary teams, including software engineers, network engineers, HSI specialists, and project managers, to integrate security with human systems integration from project inception through deployment. Continuous Improvement: Stay up-to-date with emerging trends in both cybersecurity and human systems integration, applying this knowledge to enhance system security and usability. Qualifications: Education: Bachelor's degree in Systems Engineering, Computer Science, Information Security, or a related field. A Master's degree is a plus. Experience: 5+ years of experience in systems security engineering with a strong focus on human systems integration. Experience in defense or government systems is preferred. Certifications: CISSP, CISM, or relevant HSI certifications are highly desirable. Technical Skills: Proficiency in HSI principles and methodologies, particularly as they relate to secure system design. Strong knowledge of security frameworks and standards such as NIST SP 800-53, RMF, and DISA STIGs. Experience with secure system architecture, system hardening, and security control implementation. Familiarity with human factors analysis tools and usability testing methodologies. Experience with scripting and automation tools (e.g., Python, PowerShell) for security automation. Clearance: Must possess an active DoD Secret Clearance. Top Secret clearance is a plus. Soft Skills: Strong analytical and problem-solving abilities with a focus on user-centered design. Excellent communication skills, capable of explaining complex security and HSI concepts to diverse audiences. Ability to work collaboratively in interdisciplinary teams, balancing security needs with human usability. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with employer matching. Paid time off and flexible work arrangements. Professional development opportunities, including certifications and training in HSI and cybersecurity.
US$135000 - US$158000 per year
San Diego
Apply
