Commercial Services

Commercial Services

Glocomms: A Specialist Commercial Services Talent Partner

While the world of technology continues to grow and influence human advancement, it is the people on the front lines that introduce these game-changing technologies to buyers and end-users. From sales and pre-sales to marketing, customer success, and more, our Commercial Services experts will find the talent you need to build your team and get your product to market.

Whether you are a seed funded, VC backed, early series A-B, already at post-IPO or a global giant, we help disruptive and adaptive technology companies grow. Our European based consultants are trained specialists in their fields, recruiting mid to senior level commercial talent across Cloud & infrastructure, Cyber Security, Big Data & Analytics, Fintech, Managed IT Service Providers, SaaS and more throughout the UK and Europe.

If you're a commercial services professional, please register your CV.

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Benefits of working with us

Our Commercial Services recruitment specialists help growing technology businesses by sourcing the right go-to-market strategy talent, managing the hiring process, and facilitating onboarding. With multi-lingual language support, we also provide international recruitment expertise to secure business-critical talent across Europe.

Our recruitment benefits

Experience

We have a decade’s worth of Commercial Services experience as a leading technology talent partner.

Network

A vast, global network of the best, in-demand Commercial Services talent.

Knowledge

Our award-winning talent specialists offer bespoke, tailored guidance on the latest hiring trends.

At Glocomms, we are dedicated to creating lasting partnerships grounded in trust, honesty, and shared prosperity. Our commitment lies in delivering tailored solutions that align with your unique business requirements and Commercial Services recruitment preferences. Whether you seek immediate placement for pivotal roles or long-term strategic talent acquisition solutions, our arsenal of resources and experience ensures successful outcomes. Share your job opening with us today.

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Commercial Services Jobs

At Glocomms, we're excited about the future of technology commercial services, teeming with opportunities driven by AI, blockchain, and cyber security. We encourage you to visit our website to explore the cutting-edge roles we're filling in this transformative sector. Shape tomorrow's tech world with us; your future begins at Glocomms.

Senior Channel Account Manager - APNT

Title: Senior Channel Account Manager (all genders) Location: London (future hybrid, office upcoming) Region: EMEA Estimated Salary Range: 115.000-145.000* GBP OTE (70/30) Are you ready to take charge of the EMEA territory and make a significant impact? A leading entity in the field of navigation and Advanced Positioning, Navigation, and Timing (APNT) is looking for an experienced Channel Manager to join their dynamic team. This high-level role is based out of bustling London with responsibilities spanning across all EMEA. This person will work closely with their Global Head of Distribution in the U.S. and focus on their channel sales across EMEA. They're looking for a tenured salesperson with channel sales experience in APNT or navigation solutions. Their notable customers: Airbus, Boeing, Tesla, Apple, & General Motors. Responsibilities: * Strategic Planning: Developing long-term strategies aligned with company goals while adapting to market trends within software/tech landscapes. * Managing commercial agreements and informative & effective communication to potential stakeholders * Partner engagement and seamless collaboration * Working with cross-functional teams (direct Sales, SDRs, Presales, Customer Success) * With the team, formulate strategies, manage clients and bring on new channel partners) * Developing relationships at all levels in the distributor organization * Understanding of the partner's business priorities and requirements Requirements: * Has the right to work within England, without visa sponsorship * A minimum of 10 years sales experience (at least 5 being channel sales) * Territory Management Skills: Proven ability at managing distributor relationships over large territories like EMEA. * Industry Knowledge: Solid background in APNT or similar technology sectors required for navigating complex markets effectively * Well-connected with distributors throughout EMEA-someone whose expertise can drive success through both established channels as well as by identifying new opportunities with distributors * Relationship Building: Establishing strong connections essential for collaboration between partners/distributors ensuring mutual growth outcomes. * Sales Expertise: The prowess necessary not only understanding but also executing sophisticated and complicated channel sales techniques that resonate on an international scale. * Detail oriented * Fluent in English * Proactive and self-starter If your career aspirations align perfectly with taking ownership over such a pivotal position-and if meeting challenges head-on excites rather than intimidates-you may just be your perfect match!

£115000 - £145000 per annum
London
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Key Account Manager - RetailTech

Position: Key Account Manager (all genders) Estimated Salary Range: 100.000£-140.000£* OTE (60/40) Location: Leeds or Manchester (Remote) Are you passionate about driving sales within the cutting-edge domain of Retail Technology? My client is a global market leader that uses the best of IoT, Cloud, and AI software solutions to deliver an inclusive portfolio for brick and mortar retailers to help them sustainably digitize their in-store visibility, advertising, and supply-chain solutions. They are seeking a dynamic Key Account Manager to join their team in either Leeds or Manchester, where the 3 key account are located to work closely with the customer with weekly onsite visits. This permanent position offers an incredible opportunity for those who excel at managing key client relationships and are eager to make an impact on the local markets. If you want a role where you can directly see the impact of your hard work and join a company that is expanding in the region, this is the perfect opportunity for you to get in now and grow with the company! Responsibilities: - Champion account management strategies for innovative retail technology offerings - Foster sustainable growth through strategic partnerships with high-value clients (brick and mortar retailers) - Navigate complex sales cycles while positioning state-of-the-art software products - Managing and growing a list of 3 key clients and identifying new customers to attain new logos (70/30) - Managing the entire sales cycle (from lead generation to post-deal account management) - Managing commercial agreements and informative & effective communication to potential stakeholders - Closing contracts and managing the handover to internal and external integration teams - Working with cross-functional teams (formulate strategies, manage clients and close strategic client opportunities) - Developing relationships at all levels in the customer organization - Understanding of the customer's business priorities and requirements - Creating a strategic account plan and pipeline development plan Requirements: - Has the right to work within England, without visa sponsorship - Experienced in SaaS software sales (preferably RetailTech or Point of Sale software solutions) - Experienced in account management, growing customer relationships, and ensuring success - Detail oriented - Fluent in English - Proactive and self-starter

£100000 - £140000 per annum
England
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Territory Account Manager - ERP

Are you a passionate sales professional with experience in the manufacturing sector, looking for an exciting new challenge? We are seeking a dynamic Territory Account Manager to join our team and focus on ERP solution sales within the Netherlands. As my client is building their physical presence in the Benelux, they are building off of their massive presence in the UK/I and DACH regions. Their ERP solution is hyper-focused in the manufacturing industry, offers better UX, and flexibility than its competitors. This opportunity calls upon those eager hunters ready to make their mark and help lay the building blocks for the next successful (European) market. Role: Territory Account Manager (all genders) Location: Remote (Netherlands) Estimated salary: 150.000€ - 185.000€* OTE (50/50) Languages: Dutch and English (C1+) Key Responsibilities: - Dynamic new logo acquisition sales across in the Netherlands, focused int he manufacturing industry - Represent the company's portfolio with respect and fairness - Meet and exceed individual sales goals through marketing, technical support, and sales support - Increase market position - Lead contract negotiations with new customers - Lead and participate in workshops, webinars, presentations, and virtual consultations - Work collaboratively with the broader European team to deliver to customers on time, creatively, and with efficiency (marketing, presales, product) Profile: - Dutch & English fluency (C1+) - Experience in engaging senior level executives and the C-suites -ERP sales experience or deep experience selling SaaS solutions to the manufacturing sector - Demonstrable track record in successful sales - Expert experience in navigating complex Software Sales cycles - Ability to engage effectively at all levels within client organizations - Team player who is also an open communicator - Self-starter and proactive person If transforming territories using innovative ERP solutions excites you, apply now! Join us in shaping future business landscapes one client at a time-right from Amsterdam's vibrant heart!

€150000 - €185000 per annum
Netherlands
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Senior Account Executive

Are you a seasoned Sales professional with a passion for software and technology solutions? We are seeking an exceptional Senior Account Executive to join our team in Germany. This is your chance to play a pivotal role within an organization that thrives on innovation and excellence, as its expanding its footprint in the DACH region. As part of our dynamic sales force, you will be instrumental in fostering long-term relationships with new clients while driving revenue growth through new logo acquisition across the DACH region. The ideal candidate will bring deep industry knowledge combined with stellar communication skills and relentless dedication. Position: Senior Account Executive (all genders) Location: Deutschland (Remote) Possible Salary Range: €240.000 - €280.000* OTE (50/50) Languages: Deutsch und Englisch (C1+) Key Responsibilities: - Dynamic new logo acquisition sales across the DACH region - Represent the company's portfolio with respect and fairness - Meet and exceed individual sales goals through marketing, technical support, and sales support - Increase market position - Lead contract negotiations with new customers - Lead and participate in workshops, webinars, presentations, and virtual consultations - Work collaboratively with the broader European team to deliver to customers on time, creatively, and with efficiency (marketing, presales, product) Profile: - German & English fluency (C1+) - Experience in engaging senior level executives and the C-suites - Demonstrable track record in successful sales - Expert in selling SaaS solutions (a bonus if you have experience selling no/low-code solutions) - Expert experience in navigating complex Software Sales cycles - Proven track record as a high-performing Senior Account Executive - Ability to engage effectively at all levels within client organizations Join today to lead the charge in tomorrow's tech revolution from front lines!

€240000 - €280000 per annum
Norway
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Senior Enterprise Sales Executive - SaaS

Introduction: My client is one of the most exciting Revenue Life Cycle management software companies on the market. The software they have developed is able to automate data, contracts, documents and reports, and is arguably the most scalable revenue life cycle management solution on the market. Position: Enterprise Account Executive (all genders) Possible Salary Range: 200.000€ - €240.000€* OTE (50/50) + Benefits Location: Deutschland (Remote) Key Responsibilities: - Develop strategic plans for opening perspective customer accounts, understanding customer needs, and positioning relevant SaaS offerings - Cultivate strong relationships with C-level executives across various industries - Drive full-cycle sales processes from prospecting through negotiation and closing deals - Collaborate closely with cross-functional teams to deliver exceptional service levels throughout all stages of client engagement. - Represent the company's portfolio with respect and fairness - Meet and exceed individual sales goals through marketing, technical support, and sales support - Increase market position - Lead contract negotiations with new customers - Lead and participate in workshops, webinars, presentations, and virtual consultations Required Skills & Experience: -Fluency in German at C1 level coupled with excellent command over English language ensures seamless communication within diverse business landscapes -A robust background in selling SaaS solutions. This enables one not just to meet but exceed targets by navigating complex sale environments effectively - While not mandatory, experience specifically related to configure-price-quote systems or any aspect of revenue life cycle can be highly advantageous. Showcasing familiarity indicates readiness towards specialized solution delivery which could set candidates apart during selection process. - Experience in engaging senior level executives and the C-suites - Demonstrable track record in successful sales

€200000 - €240000 per annum
Germany
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Strategic Account Executive IoT/OT Security

Strategic Account Executive IT/OT Security - Manufacturing Sector Are you an expert in driving strategic growth in the manufacturing sector with top-notch sales acumen and technical insight? We're looking for a Strategic Account Executive with a specialization in IT/OT security, ready to make their mark with innovative solutions. As an esteemed professional, you'll join our team based in Germany and play a pivotal role in a dynamic environment that thrives on expertise and ambition. Your responsibilities will involve crafting tailored strategies to address complex challenges faced by clients while fostering long-term relationships built on trust. By bringing together IT security know-how with keen market insights, you'll open doors previously unimagined-setting industry benchmarks along the way! Title: Strategic Account Executive (all genders) Location: Remote (Germany) Sector: Open Territory: DACH Possible Salary Range: 190.000€-225.000€* OTE (50/50) Key Responsibilities: * Strategically grow accounts & land new business opportunities in Germany * Represent the company's portfolio with respect and fairness * Meet individual sales goals through marketing, technical support, and sales support * Increase market position * Lead contract negotiations with new customers * Lead and participate in workshops, webinars, presentations, and virtual consultations * Bring together cross-functional teams (Product Management, Marketing, Engineering, Solution Architects) Profile: * German & English fluency (C1+): Mastery over German and English at C1 level ensures seamless communication both locally and internationally. You'll be able to communicate effectively with clients and colleagues, building strong relationships that drive business growth. * Experience in engaging senior level executives and the C-suites * Demonstrable track record in successful sales * Expert in selling OT, IT/OT, Cybersecurity or similar solutions, preferably in the manufacturing or adjacent sector(s) * Deep OT/IT Security Expertise: You'll need proven experience securing operational technology (OT) environments. You'll be responsible for developing and executing effective security strategies that protect clients' OT environments. *IIoT Savvy: Knowledge of Industrial Internet of Things (IIoT) platforms is not mandatory, but it would set you apart. Your expertise in this area will enable you to work collaboratively with clients to develop innovative solutions that enhance their business processes. * Proven Sales Strategy Skills: Your ability to devise and execute strategic sales initiatives has been demonstrated throughout your career history. You'll be responsible for identifying new business opportunities and developing effective sales strategies that drive revenue growth. In this role, you'll have the opportunity to lead transformational change across industries by leveraging cutting-edge industrial software technologies. You'll work closely with clients to understand their business needs and develop tailored solutions that drive business growth. If you're excited about leading edge-of-innovation projects and want to make a significant impact in the manufacturing sector, we want to hear from you!

€190000 - €225000 per annum
Deutschlandsberg
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Head of Telecom Infrastructure

Job Title: Head of Telecom Infrastructure Location: Plano, Texas About Us: We are a global leader in cutting-edge power and smart energy management solutions, driving advancements in sectors like industrial automation, telecom power, and energy storage. With an emphasis on sustainability, we are dedicated to developing smart, energy-efficient solutions that contribute to greener, more sustainable urban landscapes. Our international footprint spans sales offices, R&D centers, and manufacturing facilities worldwide, supporting a commitment to ESG principles and sustainable development. Role Overview: We are looking for an experienced Head of Telecom Infrastructure with a focus on sales within the telecom sector. The successful candidate will have significant experience managing key accounts with major telecom providers and be adept at creating and executing sales strategies. This role is integral to expanding our telecom infrastructure platform, requiring strategic oversight, resource allocation, and the development of strong client relationships to drive growth. Key Responsibilities: Client Relationship Management: Lead telecom infrastructure accounts, acting as the primary point of contact, while ensuring excellent service and building long-lasting relationships with key clients. Sales Strategy & Execution: Own the P&L for the telecom platform, establish long-term strategic plans, set sales targets, and implement annual business plans. Leadership: Manage cross-functional teams, including Sales, Product, and Engineering, to ensure seamless execution and business success. Cross-functional Collaboration: Work with internal support functions (Legal, HR, Operations) to optimize business outcomes and ensure customer satisfaction. Reporting & Analysis: Regularly track and report on KPIs and business development metrics, providing insights on progress and areas of opportunity. Qualifications: Bachelor's degree in Engineering, with a Master's or MBA preferred. 20+ years of experience in the telecom infrastructure or similar industries, with 10+ years in senior sales and business development roles. Proven track record of driving growth and managing P&L in a fast-paced environment. Strong analytical, strategic thinking, and communication skills. This role requires travel and offers the opportunity to make a lasting impact in a rapidly evolving industry. Join us in leading transformative telecom infrastructure solutions!

US$200000 - US$400000 per year
Texas
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Director of Program Management

About Us: Our client is a leading software company dedicated to delivering innovative solutions that drive efficiency and growth for their clients. They are committed to fostering a collaborative environment that encourages creativity and excellence. Position Overview: We are seeking a highly experienced Director of Program Management to lead the program management team. This role will be pivotal in shaping and executing strategic initiatives, ensuring that all programs align with business goals and deliver maximum value to clients. Key Responsibilities: Lead and mentor a team of program managers, providing guidance and support to ensure successful project delivery. Develop and implement program management methodologies, processes, and best practices. Collaborate with cross-functional teams, including product management, engineering, sales, and marketing, to drive project alignment and execution. Manage program budgets, timelines, and resources, ensuring adherence to company standards and client expectations. Monitor program performance, utilizing metrics and KPIs to drive continuous improvement. Build and maintain strong relationships with stakeholders, ensuring clear communication and alignment on program objectives. Identify risks and develop mitigation strategies to address potential challenges proactively. Stay informed on industry trends and emerging technologies to drive innovation within the organization. Qualifications: Bachelor's degree in Computer Science, Business Administration, or a related field; MBA preferred. 10+ years of experience in program management within the software industry, with a proven track record of successful project delivery. Strong leadership skills with the ability to inspire and motivate teams. Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all levels. Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall). Experience with budget management and resource allocation. Strong analytical and problem-solving skills, with a focus on data-driven decision-making. What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A dynamic and inclusive work environment that values creativity and collaboration.

Up to US$200000 per year
Nanterre
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BESS Senior Product Manager

BESS Senior Product Manager Company Overview: Our client is a leader in the energy storage sector, dedicated to advancing domestic manufacturing and cutting-edge technology. They are expanding its energy storage battery production facilities and strategically focusing on supplying battery cells to major automotive manufacturers. Role Overview: We are seeking a Senior Product Manager for our Energy Management System (EMS), which plays a crucial role in managing large-scale energy storage solutions. This position involves close collaboration with our software team to develop and optimize software solutions that integrate seamlessly with battery systems, ensuring efficient energy management and operational reliability. You will gather customer feedback, drive product enhancements, and oversee successful project deployments in a fast-paced environment. Key Responsibilities: Develop and improve software solutions for energy storage systems. Collaborate with internal teams (software, service, engineering) to ensure seamless integration and operation. Drive customer engagement and gather feedback to refine product offerings. Monitor industry trends and competitive landscape to inform product strategy. Up to 20% travel required. Qualifications: Bachelor's degree or equivalent practical experience. 10+ years of B2B enterprise product management experience in energy storage, renewable energy, and industrial automation, adept at handling long sales cycles, complex hardware/software integrations, and large projects with limited volume. Familiarity with safety-critical infrastructure controls and software development.

US$160000 - US$190000 per year
Boston
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New York Account Executive

About the Company Our client is a global leader in service assurance and cybersecurity solutions, delivering advanced network, application, and security visibility to enterprises and service providers. Their technology helps some of the world's largest organizations manage and protect their digital ecosystems. Job Description As an Account Manager, you will play a critical role in driving revenue growth by managing and expanding relationships with enterprise customers. You will be responsible for selling a suite of industry-leading service assurance, network security, and visibility solutions. The ideal candidate has deep expertise in computer networking, IT infrastructure, and data center environments, combined with the ability to engage with C-level executives to deliver strategic value. Key Responsibilities Manage and grow a portfolio of enterprise accounts, focusing on building strong, long-term customer relationships. Develop and execute strategic account plans to achieve revenue targets and meet customer objectives. Identify opportunities for upselling and cross-selling the company's suite of solutions, including service assurance, network security, and visibility products. Engage with IT and data center leaders, as well as C-level executives, to understand their business needs and present tailored solutions. Collaborate with internal teams such as Sales Engineering, Professional Services, and Customer Success to ensure the successful deployment and adoption of solutions. Stay current with industry trends, competitive products, and market developments to maintain a strategic advantage. Provide accurate sales forecasts and report on key metrics related to account management and revenue generation. Qualifications 8+ years of sales experience in computer networking, service assurance, and/or network security. 6+ years of experience selling into IT, data centers, and engaging with C-level executives. Proven track record of meeting and exceeding sales targets in a complex, solution-based selling environment. Strong knowledge of IT infrastructure, networking technologies, and the challenges faced by enterprise organizations. Ability to communicate complex technical concepts to both technical and non-technical audiences. Excellent presentation, negotiation, and relationship-building skills. Self-motivated, with strong problem-solving abilities and a strategic mindset. Bachelor's degree in Business, IT, or a related field preferred.

US$100000 - US$150000 per year
New York
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Commercial Services News & Insights

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry Image
cloud-infrastructure

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry

​The global data analytics market is estimated to be valued at $41.5 billion in 2023 and is projected to expand at a CAGR of 30.4% to $345.5 billion by 2028.The data industry has undoubtedly witnessed a remarkable transformation in recent years, driven by the rapid advancement of technologies and an escalating demand for data-driven insights. As this market continues to experience substantial growth, hiring trends are evolving in response to these dynamic changes. Our latest report uncovers:Key opportunities and challenges in the data industryThe most in-demand data rolesTechnical, soft, and business skillsets to keep in mind when hiringSalary guides for key data roles in the USA, Asia, UK, and EuropeKey takeaways and recommendations for both hiring managers and professionals​

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5 secrets on creating a stand out CV Image
cloud-infrastructure

5 secrets on creating a stand out CV

It is hard to stand out from the crowd right? Your CV is up-to-date, you’re saying all the right things, but you’re missing something because your phone isn’t ringing off the hook about new opportunities. Paul Norman, Managing Director Glocomms Europe, has a whopping 10 years of expertise under his belt and is here to help. Discover 5 of Paul’s top secrets on standing out to talent and recruitment managers, including how to get your CV looking top notch and how to make an impact after that coveted interview spot. 1)  It’s a numbers gameLet’s just get the first and most obvious one out of the way. How you have improved sales is the biggest way to stand out amongst the crowd, so stuff your CV with as many impressive stats as possible. And we mean relevant metrics, not that you won the work Fantasy Premier League three years running (while impressive), but order values and average deal cycles.Metrics to include: Revenue you generated Average order value/deal sizeSize of the accounts/customers you’ve managed (for example enterprise or mid-market) Average deal cycleNumber of new accounts (% net new versus existing business) Number of expanded accounts2)  Appearances matter Making your CV easy to digest is a quick way to get noticed. Pop all the key, meaty facts right at the top in an intro and skills section, starting with benefits rather than waffly features. It’s also crucial to beef up your LinkedIn profile when job hunting. Sounds basic but if you’re willing to celebrate your achievements publicly, this will help build your credibility to a potential employer, and they can feel confident that they’re accurate and truthful. #Humblebrag3)  Get geeky – be an expertOnce you’ve shown your top line figures displayed in a good looking CV, it’s time for some context that makes you THE sales specialist to go to. You’ll be top of that pile of CV’s if you can add in territory management, and prove your expertise in certain sectors, so include: Regional expertise and the areas you’ve sold into, such as the UK, Europe, DACH, MENA, APAC, North America etc. Industry vertical specialisms – which sectors do you have specific experience in, for example energy, retail, technology etc. And finally, who you’ve been selling to. Who is your typical contact when selling, are they in marketing, finance, legal, operations etc. From the challenger sales model, identifying pain points, to customer centric selling, this is where you can also explain some of the styles and sales methodologies you excel in as well. Just a quick note here to make sure you can back all this expertise up. We’ve all heard of someone saying they can speak a language and then in the interview they get asked to use those said skills. Awkward. 4)  Inject some personality Got an interesting hobby? Stick it in the CV. Some of the most interesting conversations I’ve had when interviewing often revert back to an unusual interest. And you never know, that hiring manager might be as passionate about karaoke, building Warhammer and flyfishing as much as you. Here is where talent professionals start to get an idea on the type of cultural fit you suit as well. Because we’re not just looking for a top seller, we are looking for some core values. As a general rule of thumb, most sales recruiters are looking for talent with genuine drive and enthusiasm. They also want evidence of resilience, adaptability, and an understanding of the meaning of success.5)  Standing out IRLYou want to stand out for the right reasons in real life. I’m not just referring to a bright top either, but something a little more strategic. Showing you’ve done your research in an interview is basic, but one way to boost your profile post-interview (especially in a long process or with plenty of competition) is to reach out with value-adding information. I’ve seen candidates message the hiring manager afterwards with a relevant news story, or even about a potential lead they’ve spotted, demonstrating that you listened during the interview.Put these secrets to the test.Browse the newest tech sales jobs and send us your CV to take the next step in your career with Glocomms.Or simply get in touch with our team today:

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How To Avoid Bias In Job Descriptions Image
cloud-infrastructure

How To Avoid Bias In Job Descriptions

​​There is overwhelming evidence that companies with diverse workforces perform better on every possible metric, with diversity positively impacting every level of a business, from the cleaning staff to the board of directors. ​Bringing in as many perspectives, working styles and experiences as possible to a workplace leads to integration, success and growth to those businesses who dedicate effort into attracting a diverse talent pool. The first step to make when aiming to achieve a balanced workforce is to ensure job advertisements avoid signs of unconscious bias. This helps present you as a welcoming and forward-thinking employer. You will also discover that your job positions attract a rich wealth of CVs after eliminating bias in your job descriptions. Biased job descriptions can discourage capable and talented candidates from applying for a role they are perfect for, and problems can be found both within the language and content of your job descriptions. Thankfully, it is easy to avoid bias in job descriptions through simple edits and considerations. Follow these rules to attract a diverse and successful talent pool.What is Unconscious Bias?​Though the majority of us strive to encourage inclusiveness and diversity, unconscious bias incorporates the assumptions we make about groups based on gender, ethnicity, age and class due to the structures we live in. When writing job descriptions, this will most often come through in gendered or other biased language.  Unconscious bias can discourage qualified candidates who feel like a description is looking for a specific type of person, and are unintentionally excluded. ​Are Your Job Titles Inclusive?​Unconscious bias affects many aspects of language, through to job titles themselves. Many job titles are gendered, and successful efforts have been made to reframe traditional roles such as chairman (chairperson), fireman (firefighter) and councilman (council member).Even modern descriptors hold a bias. Have you ever seen a job from a hip company seeking a ‘rockstar’, a ‘guru’ or a ‘ninja’? These are fun titles which give candidates a vivid impression of a company's culture, but all of these terms still hold gendered connotations. A mother in her 40s with the qualifications and experience required may not want to apply for a role with ‘ninja’ in the title. These job titles can also give the (often false) impression of a company dominated by men or entrenched in a ‘lad’ culture where others are not welcome. ​Ensure your job titles are gender-neutral, avoid discouraging older applicants and are descriptive of what the job entails (e.g. ‘Magento Build Project Manager’).Use Gender-Neutral Pronouns​This is a fast and effective way of cleaning up your job descriptions, and a simple rule to follow when advertising new roles. Don’t include gender-specific pronouns in your job description. Stick to they/their and you when referring to the candidate. ‘S/he’ is also an acceptable replacement for gender-specific pronouns,  This rule also applies to collective nouns. Phrases such as ‘guys’ can be easily replaced with ‘team’ or ‘folks’. Check For Biased Language​This is where judgement can be more complicated. When describing the ideal candidate for a role, job descriptions do lean towards using phrases which contain unconscious bias. For example, typically masculine traits include ‘assertive’ and ‘competitive’. While women have every ability to be assertive in the workplace, this can also be viewed as loyalty and supportiveness through a ‘feminine’ lens. This also works the other way. Roles which may be classically applied to by women may include words such as ‘bubbly’ or ‘nurturing’ to unconsciously encourage female applicants and discourage applications from men. Avoid Presenting A Toxic Work Culture​When presenting your work culture, language choices can give applicants the vision of a ‘bro’ culture of after-work beers, chats about matchday and, in worse case scenarios, sexual harassment. Phrases such as ‘work hard, play hard’ and ‘banter’ will not only put off the majority of female applicants but many men too. Consider the wide spectrum of lifestyles your potential applicants could follow and elements of your work culture which will appeal to many, not just a single generation or lifestyle.Consider Your Job Requirements​Alongside bias in language, the general content of your job applications are worth reviewing to make them more inclusive. This includes avoiding job descriptions which contain an exhaustive list of skills needed for the role. In general, men are usually much more confident in their suitability for the roles they apply for, even if they don’t have all of the required skills for the role. Meanwhile, women are much more cautious about applying for roles. The more in-depth and specific a job description is, the less likely a qualified or near-qualified woman will apply for it, even if she ticks more boxes than a male applicant. Avoid this by outlining only the absolutely essential requirements for the role (such as education levels, years of experience, skills qualifications) followed by general ‘desired’ or ‘nice to have’ requirements. This will lift barriers to entry which often stop those with low confidence or imposter syndrome to apply. Provide a smaller amount of boxes to ‘tick’ to attract a larger and higher quality range of candidates. ​The best approach is to create descriptions which use succinct and direct language. Make your descriptions easy to follow, read and digest. Use Online Tools To Eliminate Bias in Job DescriptionsLarger companies have now invested in software to help highlight and change job descriptions and other materials to remove signs of unconscious bias. Recruitment software OnGig uses a text analysis tool to help remove biased language. Textio is a leading ‘augmented writing’ software for recruiters which will eliminate gendered or biased language or job requirements while still ensuring your chosen language has the passion and impact you want to encourage applications. ​​Want to learn more about diverse recruitment strategies? Contact Our Team​

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5 Self-Care Practices that Put Your Mental Health First Image
enterprise-solutions

5 Self-Care Practices that Put Your Mental Health First

​​In light of the anxiety and stress caused by the global health crisis and its fallout, it’s no wonder that many have felt the weight of the past twelve months on their shoulders. Social isolation, video call fatigue, and an increase in employee burnout are some of the driving factors impacting the lives of so many this year. Whether you are struggling to stay motivated, feeling overwhelmed about returning to the office, or the pandemic has taken a strain on your overall mental health, making room for wellness practices may help you achieve a mentally healthy mind, body, and soul. Here are 5 strategies to get you started!​1. Get MovingStudy after study shows that exercise improves your mental and physical wellbeing. Even though exercise itself acts as a stressor, it reduces the harmful effects of other stressors and can act as a remedy to stress, depression, and other negative emotions. Overwhelmingly, the evidence shows that exercise helps your brain to function properly by increasing cerebral blood flow, which has positive effects on mental health, cognition, and brain activity. While the wet weather may make a jog seem less than appealing, there are plenty of ways you can incorporate a little bit of movement into your work day. Take the stairs instead of the lift. Take at least 20 minutes away from your laptop and go for a walk outside and grab yourself a coffee from that great place down the street, whatever the weather. Small steps can make a big difference to your mood. It’s recommended that the average adult should seek to achieve 10,000 steps of daily activity, so boost your mood by taking walk intervals between work and home. ​2. Declutter your WorkspaceScientists have found that a cluttered environment may make it more difficult for us to focus. Researchers hypothesize that multiple objects compete for neural representation in the visual cortex – explaining why we may feel more unfocused when there’s a lot of clutter around us. Having an organized place for all your essentials can enable you to think more clearly while working; improving productivity and reducing stress levels. Invest in some personal items to make your space feel more pleasant. Add a luscious green plant to purify the air or a framed photo of someone you love. All these things can serve as a motivator for why you work hard at what you do.If you’re working from home, the distinction between your workspace and your living space might have been blurred. To remedy to this disruption, create boundaries. Close your laptop, put your notebook away and come back raring to go.​3. Music Music can have a profound effect on your mood. Similarly to exercise, listening to music can improve blood flow, lower levels of stress-related hormones like cortisol, and ease pain.According to Kim Innes, a professor of epidemiology at West Virginia University’s School of Public Health, music seems to “selectively activate” neurochemical systems and brain structures associated with positive mood, emotion regulation, attention and memory in ways that promote beneficial changes. A 2015 review in The Lancet found that people who listened to music before, during, or after surgery experience less pain and anxiety compare to those who didn’t listen to music. Most astonishingly, they didn’t even need as much pain medication.You just need to find the right playlist.​4. Connect Altruism has many personal benefits. Using MRI scans, multiple neuroscience studies have found that when we do something nice for someone else, the brains activate in regions that signal pleasure and reward.Stuck for ideas on how to add a little altruism to your work day? Here are a few suggestions of what you can do: Pass it on: Pay for a stranger’s coffee or donate to charity. Reconnect with someone: Drop a text or LinkedIn message to an old colleague you haven’t spent time with in a while.Give an unexpected gift to a colleague: Give them a book they mentioned they wanted to read or surprise them with a delivery of their favorite pastry in the morning.Thank someone who made a difference to your professional life: Whether a teacher, professor or mentor, let someone know how they helped you with your career.Keep track of your acts of kindness to reinforce a positive association between work and those fuzzy feelings.​5. Find a new job that makes you happyIf all of the above fails, perhaps it’s time to rethink your job. If your stress at work spills into your home life and most days at work seem to make you unhappy, maybe your role is the root of the problem. Whether you have an unsupportive boss, an unclear path to promotion, or feel undervalued, there are many valid reasons for feeling unhappy in your job.Alternatively, if you don’t want a career change and working patterns arise as the problem, ask your employer for strategies to reduce stress. Although it may be a challenge to find a job that offers the perfect recipe, pursuing a new career path may help build a healthy self-esteem and boost your overall well-being.Need help? Feel free to get in touch with us, for personal career advice. 

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