We at Glocomms are excited to let you know we are currently working with a Major electrical manufacturer who are leading designers and manufacturer of high-performance electromechanical switches and interconnect solutions.
Role: IT Support Engineer
Customer: Littlefuse
Contract: 6 month rolling (extensions highly likely)
Start Date: ASAP
Location: Coventry (100% onsite due to role requirements) University of Warwick, Science Park, Millburn Hill Rd, Coventry
Role Responsibilities:
1st line IT hardware and software support for onsite and remote users
Providing a high level of IT support to technical and non-technical staff
Ensure that all problems are accurately logged within Helpdesk system, resolved promptly and efficiently or escalated where appropriate
Cooperation with suppliers and preparation of IT equipment ordering for the efficient handling of support requests
Preparing new workstations (laptop/desktop), OS installations, backups, data wipe, hardware disposal
Who we are looking for:
Professional manner with excellent communication skills
Keen interest in Information Technology
Able to work under pressure, and to listen and interpret user needs accurately in a positive attitude, enthusiastic, driven and ambitious
Desirable Technical Experience:
Windows 10, Active Directory, Microsoft Office (including 365)
Understanding networking technologies (DNS, DHCP, TCP/IP)
Knowledge of Remote Access tools
Proficient in diagnostics and repairing computer hardware
Knowledge of Mathworks/Matlab software is a plus
Experience in work with ISO/IEC 27001:2013 standard is a plus
If this position is of any interest to you please could you provide me with an updated copy of your CV and your availability to speak. / /+44 20 3375 8271